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Refund Policy
General Policy
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Non-Refundable Fees: Admission and registration fees for any course are non-refundable as they secure a seat for the candidate.
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Expulsion Criteria: Students may be expelled based on the instructor’s report for reasons such as lack of effort, indiscipline, disruptive behavior, irregular attendance, or failure to respond appropriately. The management’s decision in such cases is final and binding. No fees will be refunded, either fully or partially, under these circumstances.
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Management Discretion: In unforeseen events, the management’s decision regarding refunds will be considered final.
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Payment Terms: Any negotiations regarding payment or installments must be documented at the time of admission. If installment fees are not paid within the stipulated time, a grace period of 10 days will be provided. After this period, the admission will be automatically canceled, and no claims will be entertained.
Refunds (if applicable)
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Notification: Students will be notified of the approval or rejection of their refund request.
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Processing: If approved, the refund will be processed, and a credit will be applied to the original method of payment within a certain number of days.
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Banking Delays: The processing of refunds is subject to the working hours of banking services. Metronome Music School is not responsible for delays caused by banking service issues. Students are responsible for contacting their respective banks in such cases.
Contact information
Should you have any questions or concerns regarding the Refund Policy, please contact us at hey@metronomemusicschool.com